If you want to stand out from the rest of the community, acquire freights efficiently and fill your vehicle to maximum capacity, make these 3 changes to build trust and credibility from the start.
- 👉 Attach an OCP policy to your profile and speed up communication with potential contractors. This allows you to build trust from the very first contact.
- 👉 Make formal transactions and receive ratings. According to research, this is the best way to build credibility in the eyes of future contractors
- 👉 After each transaction, send a request for references and a rating. Show yourself as a reliable and trustworthy partner from the start
Differentiate your business in a dynamic and competitive transport market. See the instructions on how to quickly implement these first 3 steps.
Adding an OCP policy
How to add an OCP policy on Trans.eu?
- 👉 Click on the user icon in the top right-hand corner
- 👉 Select My company.
- 👉 Go to Documents
- 👉 Click Add documents
- 👉 Save and IT’S DONE!
WHY IS THIS SO IMPORTANT TO YOU?
- ✅ Adding a policy to your profile increases the chances that your company will be selected over your competitors.
- ✅ You make it easier for the shipper to verify the clauses in the policy, eliminating the need to send it every time.
- ✅ You show that you care about the quality of the service provided and the proper protection of the shipper’s goods (sum assured).
Make formal transactions and receive ratings
Formal transactions will help you receive ratings and comments. This confirms your credibility and builds trust among future customers. You can also rate and comment on the contractor yourself at any time. What exactly is a formal transaction? It is a one- or two-way confirmation of the conclusion of cooperation under the presented offer. This form of contract increases your security.
Read more: How to make secure transactions? Tips for the carrier
An additional advantage of formal transactions is the possibility of using financial services with a 5 or 10% discount.
How to request a rating after the order is completed?
- 👉 In the Ratings and references panel, select “Ask for a rating”
- 👉 Select a transaction of your choice and submit the request. DONE!
Sending a request for references
If you’re just starting out and don’t have any completed transactions yet, ask your existing business partners for references. This will allow you to build an image of a solid and reliable partner from the very beginning.
How to ask for references after the order is completed?
- 👉 In the Ratings and references panel, select “Requests for references”
- 👉 In the top right-hand corner, click “Request references”
- 👉 Select a contractor from the list and Send the request
- DONE!
Building trust and credibility is a process that requires consistency and attention to every detail. By using the above 3 tips, you will increase your effectiveness on the Trans.eu and build a solid reputation in the transport industry.
